Contact the right place for the problem you have.

XX4 support

Website or link issue

If an XX4 page is missing, an internal link opens the wrong page, or a download button no longer reaches the expected destination, note the page URL and the button you used. That gives the site administrator enough detail to reproduce the issue without asking for account credentials.

Third-party service

Account, KYC or money issue

For login blocks, identity review, deposits and withdrawals, use the official support channel inside the game service. Prepare the registered mobile number or account ID, the transaction amount, date and UTR or bank reference. Do not send an OTP, UPI PIN, debit-card PIN or password in a support message.

If a withdrawal is pending, record the request ID and status before contacting support. Avoid cancelling and recreating the request unless the service specifically instructs you to do so; duplicate attempts can make the history harder to follow.

Prepare first

What to include in a useful report

• The XX4 page or game name involved.
• What you expected to happen and what actually happened.
• The device and browser if the problem is a page or download issue.
• A transaction reference only when contacting the service that processed the payment.
• No passwords, OTPs, UPI PINs or full identity-document numbers.